Your Questions, Answered!

Booking

Which dates can I book?

You have complete control.

We simply require a minimum of 2-weeks lead time from confirmation to date of event.

How many team members can you cater to?

Our experiences start from as little as 10 people.

We have created events for up to 250 people, we can tailor the experience to a larger team if required. Breakout rooms are a handy way to keep each group size manageable and interaction high.

Who will host the event?

We will! The activities of your choosing are taken by our trust experts, however, we will be in attendance to ensure a smooth event flow.

From first point of contact through to event execution, we are here.

What if less people show up?

We request for a final participant number 48 hours before the event starts. 

If more guests attend, we will bill for the additional guests as per your price quote.

If fewer guests attend, we will offer a credit note for the missing guests which can be used towards a future event.

Is the event live or pre-recorded?

Every event is live and in real time.

What payment methods do you accept?

Completely live.

You will be experiencing everything in real time with ample interaction opportunities.

Which currencies can I pay in?

We currently accept SGD and USD

Experiences

Are your experiences live?

Yes!

All of our experiences are fully live and interactive. From walking the streets of a foreign city to writing a hit record, we value the human connection that can only be created in a live event.

Where can you deliver packages to?

We deliver full experience packages worldwide.

Packages are completely customisable but usually include food, drinks, and souvenirs.

Please note, non-Singapore deliveries require additional lead time.

My team has dietary restricitions, can we accomodate?

Absolutely.

Vegan, vegetarian, pescatarian, and halal dietary requirements can be catered for.

What do the packages look like?

We design the theme and graphic elements of the event to your unique specifications. 

For example, client entertaining events can be branding with your logo and colour scheme etc. We have an in-house designer who will get the tone just right.

Other

Can you create an event for my customers?

Absolutely.

We will work with you to design an event fit for the occasion. Virtual experiences are a great way to improve customer relationships.

My team are across multiple countries, is an event possible?

We have created experiences for teams split over multiple countries without a hitch.

Currently we can only deliver letter sized printed items (if required) to those outside of Singapore.

Can I request a new travel location?

Hit us with your ideas.

We will go the extra yard to make it happen where possible.

Need a hand deciding?

Schedule a call with us.
About RandomDots
The home of virtual team building events for teams in Singapore, USA, and beyond. Live culture and diversity events, wellness and employee engagement activities.